Prom Dresses  New customer get US$10 Off
Login / Register    |   Order Tracking   |   Contact Us
 
Currencies :     Wish List (0) Shopping Bag (0)
Home   >   Customer Q&A

VictoriaProm.com Customer Q&A

By  tundrishia,   posted Mar 21, 2017
do y'all customize dresses and if do how fast can i get it?
By  Customer Service Center,   posted Mar 22, 2017
Hi,thank you for your inquiry. Dear, all the dresses can be custom size.
we have different time for Processing and Shipping for your selection :  

Processing Time:
A.Regular order:15 working days(making)
B.Rush order (pay US$35.99 for extra for each dress): 7 working days(making)

Shipping Time:
A.Standard :3-5 working days(shipping)
B.Expedite :1-3 working days(shipping)
The whole time for dress is Processing Time+Shipping Time.
As you see , you can choose the time combination according to when you want to receive the dress. Enjoy your shopping here.

By  Angel,   posted Mar 21, 2017
I was wondering since your smallest size is a 2, would I be a 2? My normal size is a 0
By  Customer Service Center,   posted Mar 21, 2017
Hi,thank you for your inquiry. We are writing to tell you that we can make dress in your own size,
if your size is fully in accordance with our standard size,
you can choose your size from our standard size chart,
http://www.victoriaprom.com/info/Standard-Size-Chart/
  
but if your size is not entirely in accordance with our standard sizes,
we suggest that you choose custom size, then ask a professional tailor or seamstress to take your measurements,
http://www.victoriaprom.com/info/How-to-Measure/ for your reference.
you can fill all your measurements in the custom size order form when you place your order online.^_^ Enjoy your shopping here.
By  Rebecca Lindquist,   posted Mar 19, 2017
Hi. Just inquiring if you can make dress style P2989 in the size to fit the following measurements: Bust 60; waist 58; hips 65; under bust 55; hollow to floor 61; shoulder to shoulder 21; armhole 28; bicep 20; arm length 29 with rush order shipping? Thank you.
By  Customer Service Center,   posted Mar 19, 2017
Hi,thank you for your inquiry. Dear,yes, we can make the dress in your custom size, please choose custom size when you place the order. Could you tell me when you will need it? Enjoy your shopping here.
By  Lori Hare,   posted Mar 18, 2017
Cancel orders: VPF28681 VPF28679 VPF28678
By  Customer Service Center,   posted Mar 18, 2017
Hi,thank you for your inquiry. Don't worry, these are all unpaid orders, they won't take effect. Enjoy your shopping here.
By  Steven Noordeloos,   posted Mar 17, 2017
My daughter is 6'4". Are your dresses floor length for a young lady that tall or do you have a select group of dresses that length?
By  Customer Service Center,   posted Mar 18, 2017
Hi,thank you for your inquiry. If you are worried about the length of the dress, you can note the length you expected
(from waist to hem of skirt ) in your order, we can make the dress in the length you want. Enjoy your shopping here.
By  Strap options,   posted Mar 15, 2017
Hi, is there anyway to custom this into a V neck? And do you show color options? Thank you
By  Customer Service Center,   posted Mar 15, 2017
Hi,thank you for your inquiry. Dear, could you tell me which dress you refer to?http://www.victoriaprom.com/info/Color-Chart/ for your reference, and all our gowns can be made in the color you want. Enjoy your shopping here.
By  Corrine,   posted Mar 15, 2017
What size petticoat is under the dress, I want my dress to look just like the picture, looking forward to your reply
By  Customer Service Center,   posted Mar 15, 2017
Hi,thank you for your inquiry. Dear, if you order this dress, we will send the same petticoat with your order for free. Enjoy your shopping here.
By  Diane Chamberlain,   posted Mar 15, 2017
we are currently visiting your lovely Island. My grand-daughter will be joining us next Sunday and would like to purchase a graduation/prom dress. Would it be possible to come to your store to try on some dresses? I look forward to hearing from you. Diane
By  Customer Service Center,   posted Mar 15, 2017
Hi,thank you for your inquiry. Dear, we only sell gowns online. Enjoy your shopping here.
By  Cassidy Fusco,   posted Mar 13, 2017
I am wondering if your dresses can be tailored to custom fit? I've read some great reviews but I don't fit into any size perfectly and I am wondering if your dresses can be tailored. And a size chart would be well appreciated.
By  Customer Service Center,   posted Mar 14, 2017
Hi,thank you for your inquiry. All our dresses can be made in custom size. Please check the standard size chart http://www.victoriaprom.com/info/Standard-Size-Chart/
If there is no your size, please choose custom size for your dress, then the dress will fit you perfectly. Enjoy your shopping here.
By  Latasha McLaughlin,   posted Mar 12, 2017
Hello, When will the dress I ordered be shipped?? Will I have it by March 20th, 2017? Do I need to pay for extra shipping to get it faster? I really don't want to miss the date
By  Customer Service Center,   posted Mar 12, 2017
Hi,thank you for your inquiry. Dear, your dress will be shipped out next week, and you don't need to pay extra, we will ship it by the expedited delivery, we promise that you can get the dress in time. Enjoy your shopping here.
« Previous12345678...124125Next »



Prom Dresses from VICTORIAPROM.com, © 2016 All Rights Reserved.